Shipping Information:

Orders will be processed within 2 business days unless otherwise specified.

At this time, we are only able to service orders and shipments for the United States and its possessions.



Return Policy:

Winterthur Museum is proud of the products offered. If you are unhappy with your purchase for any reason, simply return it, unused and in the original packaging, for a full refund or exchange (less shipping charges). The refund will be processed upon receipt.

Send returns with original packing slip to:

Winterthur Museum Stores Attn: Returns 5105 Kennett Pike Winterthur, DE 19735



Frequently Asked Questions:

How does my purchase go to help the Museum?

All profits derived from sales are used for the educational programs developed at Winterthur.

I am a Winterthur Member, how do I get my member discount?

When you are at the checkout screen, enter wtmember10 in the coupon code. Then click APPLY, your discount will be automatically taken off your order box in the upper right corner.

Is Winterthur Stores' site part of a non-profit institution?

Yes, this site is owned and operated by Winterthur Museum & Country Estate, a 503c, based in Winterthur, Delaware. This site has no affiliation with Winterthur Direct or BlueSky Brands.